Explore the most typical problems organisations struggle with in IT service management and how AI can help automate and optimise services and operations to deliver better digital business services.

How to move from the endless possibilities of AI to practical use cases that help businesses run more efficiently? Take a look at these 8 real-life examples of our work.

What are the common themes that top executives are thinking about when it comes to AI? We listed the common elements of the winning AI Strategy and how to capture value with AI.

When Pekka Lehti sold his company to Vuono Group, he was looking for a place that shared his values and cultivated a positive, collaborative work environment for the team.

Efficient process mapping requires a top-down initiative to structure processes and document them according to set standards on a common platform.

Combining Lean Six Sigma with Process Mining creates a powerful synergy that enhances the effectiveness of both methodologies. By integrating them, businesses can achieve a deeper, reality-based and data-driven understanding of their processes, leading to more precise improvements and sustained operational excellence.

DevOps is an all-encompassing term used to describe the scope of software production and to bring attention to the importance of all functions of software production working in alignment. But what else is there to know about DevOps?

In the past year, AI technology has taken the world by storm, largely due to the wide popularity of ChatGPT. Now, AI technologies are revolutionising industries by offering innovative solutions to long-standing challenges.

Set yourself up for success on the process mining journey with these tips and insights from an expert.

Organisations striving for high efficiency should strive for both – resource and flow efficiency. But how to get there?

Technically skilled yet business-minded software developers are highly sought-after employees, and we at Vuono Group are very lucky to employ quite a few such individuals. Take a peek at what makes Vuono Group a great workplace for them.

Process mining is about collecting, analysing, visualising, and acting on data that various processes create. It enables organisations to have a more objective view of their operations and makes data-based decision making easier.

CFOs play a pivotal role in driving organisational efficiency. By embracing these insights, CFOs can lead their organisations towards enhanced efficiency, streamlined processes, and improved financial performance in today's dynamic business landscape.

Data engineering is a crucial component of the modern data-driven world and its role in process development cannot be overstated. In order to succeed, process development requires capabilities to measure, analyse and come to the right conclusions in the right situation.

Camunda Platform 7 Community Edition is an open-source workflow designed to help organisations automate their workflows and improve their operational efficiency. Read how University of Jyväskylä have been applying it for different use cases.

When user identity and access are managed systematically, employees can work more efficiently, customers can use services more easily & securely, and the overall user experience improves.

It is time to wrap up the first full year in business for Vuono Group – and what a year it has been! Here’s what we have learnt about digital efficiency – and what you should know, too.

Many organisations approach efficiency problems system first. Before replacing an existing IT system with a new one, it is paramount to understand how well the enterprise architecture supports business processes.

Shift planning and workforce management should always be about people first, business second and technology only as an enabler.

A sure recipe for a disastrous data migration has the following ingredients: A cup of not understanding the data in question, a teaspoon of unrealistic expectations and a pinch of problems in communication.